Chapter IV
General Service Policies

4.3 Utility Line Extensions/Relocations/Modifications.

a. Main/Distribution System Line Extensions
The utility shall make all standard utility main/distribution line extensions in accordance with terms and conditions established by resolution of the City Council. The main distribution system will be constructed along existing public roads, streets and alleys and, where practical, along the rear of the customers lot. Underground or overhead construction shall be established within the terms and conditions established by resolution of the City Council.
b. Lateral/Service Line Extensions
Water and Sewer Service lines up to the main including the tap in connection are the responsibility of the customer. Electric, Gas and Telecommunications lines shall be the responsibility of the City. The route of all service line extensions and location of the any meters will be determined by the City, working with the property owner.
c. New Sub-Divisions
The utility must approve plats for any new sub-divisions. Line extensions to the newly plotted and approved subdivisions of two or more lots may require an aid in construction by the owner or developer. The amount of the aid shall be established by resolution of the city council and shall be based upon actual construction cost.
d. Special Underground Service
The utility may, upon request of a customer, provide underground service to a customer currently being served with overhead service. In providing such service to residential or non-residential customers, the utility shall construct, own, and maintain all facilities up to and including the meter and meter socket or RSU for telecommunication service. The customer shall be responsible for the cost of converting from overhead service to underground service on his/her facilities. The utility shall convert said services as time and resources permit.
The utility may, upon its choice, install underground service to a customer. The cost of installing underground service from overhead to underground for the utility services would be paid by the utility in this case, including hiring an electrician or utilizing City staff to convert the owner facilities. This shall not apply to utilities not owned by the City.
e. Non-residential low use extensions
Low use utility service at sites where no residence exists, such as but not limited to services for isolated water pumps, cribs, drier, feedlots, garages and so forth may require a contribution in aid of construction equal to the total cost of installing service as determined by the Public Works Director.
f. Temporary Line Extensions
Where service is likely to be temporary or where it is provided on an emergency basis, the utility may require a contribution in aid of construction equal to the total cost of installing and removing the service, less the cost of reusable materials. Any deposit in excess of actual cost will be refunded. Utility may also require a customer deposit pursuant to Chapter III, Section 1 of these service rules for any estimated usage.
g. Line Extension Costs
The Utility will construct broadband hybrid fiber optic and coaxial cable facilities at its own cost to all areas of the city when the density of homes meets or exceeds ten homes within 1,320 cable-bearing strand feet. When a service extension is requested in an area of the city in which the required density of homes is not met, the Utility will absorb the first $100 per customer of the extension cost. The Utility reserves the right to require payment in advance for the customer’s portion of the line extension cost. Construction of line extensions will be completed promptly, and no later than six months after the date service was requested. Nothing in this policy statement shall prohibit the Utility from constructing facilities in new housing developments or other areas of the City, whether or not the density test is met, if in the sole judgment of the Utility such construction will facilitate the efficient future expansion of services.
h. Relocation of Utility Facilities.
In those cases where the relocation of Utility facilities is mutually beneficial the cost may be shared on a basis agreeable to the customer or property owner and the Utility. Only authorized employees may remove, cut, raise or change any facilities belonging to the Utility. The customer or property owner shall reimburse the Utility for the cost of relocating its facilities under the following conditions:
    1. Structural changes in a building that will result in Utility facilities being damaged, inaccessible or unsafe.
    2. Modifications for the convenience of a customer or property owner, which in
      the judgment of the Utility, does not result in mutual benefits.