700 - 7th Street, Box 231
Hawarden, IA 51023

October Newsletter

LIHEAP INFORMATION

The Low-Income Home Energy Assistance Program (LIHEAP) is designed to assist low-income families meet the cost of home heating. Applications are accepted on a first come/first serve basis from Nov. 1, 2000 through Apr. 15, 2001, Monday through Friday, or as posted at the local office.

ELIGIBILITY

A household may qualify for assistance in this program if the householdŐs income falls within the income range listed below. This program is not designed to pay a householdŐs total energy costs, but to provide assistance in the payment of residential heating costs for eligible households.

At the time you apply, providing you have brought all necessary documentation with you (proof of income for the last 13 weeks and a copy of your heating and electric bills), you will be told whether you are eligible and if so, for what amount you might qualify. This initial determination is subject to review and totally dependent on the availability of federal funds. In most cases, benefits will be in the form of a credit applied to your heating bill by your utility company. Households who reside in subsidized housing that are individually metered and responsible for paying their primary heating costs are eligible. Subsidized households that are master metered are usually not eligible to receive assistance benefits.

Residents of any licensed medical facility (hospital, skilled nursing facility or intermediate care facility) publicly operated community residence or emergency shelter are ineligible unless they are paying a vendor directly for their primary heating source.

For family units with more than six members,
add $4,350 for each additional member
SIZE OF HOUSEHOLD HOUSEHOLD INCOME
1 12,525
2 16,875
3 21,225
4 25,575
5 29,925
6 34,275

PROOF OF INCOME

Attach documents that offer proof of total household gross income from all sources. We must have complete proof of income to process your application.

Attach a copy of both your heating and electric bill or any other documents showing your account numbers or energy suppliers
FIXED INCOME SELF-EMPLOYMENT/FARMERS
This income may include: Social Security Benefits, Supplemental Security Income, Aid to Families with Dependent Children or Family Investment Program, VeteranŐs Assistance, Unemployment Insurance, pensionsPlease send a copy of your most recent check. We must have a copy of your most recent federal income tax. return

If you receive interest or dividend income, alimony or child support, it will also need to be verified

WAGE EARNERS: TANF(FIP) AND SSI RECIPIENTS
Copies of your check stubs for the three months preceding the date of application preceding the date of application, or a copy of your federal income tax return. Your Medicaid number is on your Medicaid card. The numbers needed are immediately following your name and number in the Attach aide type box

KEEP OFF THE ICE!!

The electric, water and gas department would like to ask for your assistance in keeping the ice and snow off your meters. An accumulation of snow and ice could interrupt the supply of natural gas to your home and interfere with good air circulation around the gas meter and vent on the gas regulator. If this is interfered with, you will not be getting any gas to your home.
We ask that you use a broom to clear the snow. Please do not use a shovel or warm water to remove the ice and snow buildup or try to melt or chip the ice as that could damage or break your meter. Also remove the icicles from the roof or gutter that overhangs your meters as the water dripping on the meter can freeze and cover the meter. If your meter does become encased with ice, please call the Public Works Department at 551-2565 and they can assist you in solving this problem.

Add A "PS" To Help A Neighbor

Project Share is a plan, created by your municipal utility, to assist needy households in paying their wintertime energy bills. You can help by adding a regular PS contribution to your monthly utility payment, or by making a direct donation to Project Share. These funds will then be distributed to neighbors in need for wintertime energy costs. Those qualifying for help will be carefully identified by an area social service agency. A local committee will oversee Project Share to guarantee all contributions will be handled equitably and efficiently. ItŐs a simple way to share some warmth with those who need it.


NOTICE OF PROCEDURE FOR REQUESTING INFORMATION
FROM OR REGISTERING COMPLAINTS WITH
HAWARDEN MUNICIPAL UTILITIES

Persons desiring to request information from or register complaints with Hawarden Municipal Utilities may do so contacting:

If your complaint is related to service disconnections, safety or renewable energy and Hawarden Municipal Utilities does not resolve your complaint, you may request assistance from the Utilities Division, Iowa Dept. of Commerce, 350 Maple Street, Des Moines, IA 50319-0069, Phone 515-281-5979.